Effective Date: 1 June 2026 | Last Updated: 28 June 2026
Rajso Jewelry (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal data of every customer and trade partner who interacts with us — whether you buy a single piece or place a bulk export order. This Privacy Policy explains what information we collect through rajsojewelry.com, how we use it, the legal bases on which we rely, and the rights available to you under the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA) and applicable Indian data-protection law.
1. Who We Are (Data Controller)
Rajso Jewelry is a handcrafted 925 sterling silver jewellery manufacturer and exporter based in Jaipur, India. For the purposes of the GDPR, Rajso Jewelry is the data controller responsible for your personal data. Our contact details are listed at the end of this policy.
2. Information We Collect
- Identity & contact data: name, billing and shipping address, email address and phone number.
- Order & transaction data: products ordered, order value, delivery details and order history. For wholesale/export customers we may also collect business name, tax/VAT or import–export registration details and company address.
- Payment data: we do not see or store your full card details. All payments are processed securely by PayPal under its own privacy policy.
- Technical & usage data: IP address, browser and device type, and pages visited, collected through cookies and analytics.
- Communications: messages you send via our contact form, email, WhatsApp or wholesale enquiries.
3. How We Use Your Information & Our Legal Bases
- To process, fulfil and deliver your retail or wholesale orders and send confirmations, invoices and shipping updates (performance of a contract).
- To respond to enquiries, quotes and customer-service requests (legitimate interests / pre-contract steps).
- To comply with tax, accounting, customs and export obligations (legal obligation).
- To improve our website, products and security (legitimate interests).
- To send marketing or new-arrival emails only where you have opted in (consent), which you may withdraw at any time.
4. Cookies & Tracking
We use cookies and similar technologies to keep your cart working, remember preferences and understand site traffic. You can control or disable cookies in your browser settings, although some features may not function correctly. Where required by law, we request your consent before placing non-essential cookies.
5. How We Share Your Information
We never sell or rent your personal data. We share it only with trusted parties who help us operate our business: payment processors (PayPal), shipping/logistics carriers and customs brokers, IT and analytics providers, and professional advisers. We may also disclose data where required by law, regulation or a valid legal request.
6. International Data Transfers
As we are based in India and ship worldwide, your data may be processed in India and transferred to service providers in other countries, including the USA, UK and EU. Where personal data of EU/UK residents is transferred outside the EEA/UK, we rely on appropriate safeguards such as Standard Contractual Clauses or a recognised adequacy mechanism (e.g. the EU–US Data Privacy Framework) to protect your information.
7. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes above, including to meet legal, tax, accounting and export-record requirements. Order and invoice records are typically retained for the period required by applicable law (generally up to 8 years for tax/export records). Marketing data is kept until you unsubscribe.
8. Your Privacy Rights
EU/UK residents (GDPR): you have the right to access, correct, delete or restrict the use of your personal data, to object to certain processing, to data portability and to withdraw consent at any time. You may also lodge a complaint with your local data-protection authority.
California residents (CCPA/CPRA): you have the right to know what personal information we collect and how it is used, to request deletion or correction, and to opt out of any “sale” or “sharing” of personal information. We do not sell your personal information, and we will not discriminate against you for exercising your rights.
To exercise any of these rights, email us at info@rajsojewelry.com. We will respond within the timeframe required by applicable law.
9. Data Security
Our website uses SSL encryption, and we apply industry-standard technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our website and products are intended for adults. We do not knowingly collect personal data from children under 16 (or the minimum age set by your local law). If you believe a child has provided us data, please contact us and we will delete it.
11. Third-Party Links
Our site may contain links to third-party websites (such as PayPal or our social media pages). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised “Last Updated” date.
13. Contact Us
Rajso Jewelry
3578 Govind Rao Ji Ka Rasta, Purani Basti, Chandpole, Jaipur 302001, Rajasthan, India
Email: info@rajsojewelry.com
Phone: +91 70234 00371
